Warranty Management Solution for the Mattress Industry

Today’s mattress market is big business with the global mattress market currently valued at around $81 billion. As the mattress industry is moving to an increasingly D2C model, it becomes imperative for mattress brands to develop a solution that will help them bring customers to their website and remarket and retain them. A hassle-free warranty management solution is the most important service a warranty brand can offer to their customers to build trust and stay ahead of their competitors.


Are you looking for these features in a Warranty Management Software for your mattress brand?

  1. Access to data of your Amazon/ retail end customers
  2. The ability to bring retail customers to your website. 
  3. Unparalleled warranty claims experience for your end customers.
  4. Warranty claims tracking
  5. Elimination of fraud/ expired claims

If yes, NeuroWarranty is a Digital Warranty Management Software that has helped leading mattress brands like Flo, Sleep Ayurveda, Syska, and 100+ leading brands achieve these results in no time. 

How has NeuroWarranty helped Mattress brands with its Digital Warranty Management Solution?

Introduction - Helping Flo develop a hassle-free warranty experience for their end-users.


Flo focuses on providing best in class mattresses to its consumers since its inception. Flo aims to become the biggest mattress brand in India and change the industry by making it customer-centric and taking it truly D2C.

What were the issues Flo was facing?

  1. A difficult warranty claims process for end customers
  2. Not being able to cross-sell, upsell to existing customers.
  3. High warranty-related costs.
  4. Increased Fraudulent Claims.
  5. Hassle in managing product warranties for multiple SKUs.

Check out the complete case study to know more on how NeuroWarranty helped Flo to eliminate these issues: Warranty Management Solution for the Mattress Industry.

Location: India

Comments

Post a Comment

Popular posts from this blog

Warranty Management Solution for the Consumer Electronics Industry [Case Study]

Image
A safe and secure warranty system plays a huge role in increasing customer confidence. As more products are released, the need for additional warranty and after-sales service processes becomes increasingly important. To provide the best possible customer experience, brands need a new age warranty solution that can deliver much more than just managing product warranties and help them increase sales and save costs. Are you looking for these features in a Warranty Management Software for your consumer electronics brand? Access to data of your Amazon/ retail end customers Increasing customer engagement Warranty claims tracking Elimination of fraud/ expired claims If yes, NeuroWarranty is a Digital Warranty Management Software that has helped leading consumer electronics brands like Syska, Resqtech, Smartshout, and a 100+ leading brands achieve these results in no time.  At a time when repeat sales drive businesses and customer retention has become more important than ever, traditional...
Read more

How to utilize warranty management to maximize customer retention?

Warranties are an essential part of any business, especially those that sell physical products. They provide customers with a sense of security and reassurance that if something goes wrong with their purchase, they will be taken care of. In turn, this helps to build trust and loyalty among customers, which is crucial for maintaining a strong customer base and increasing customer retention. However, managing warranties can be a complex and time-consuming process, especially for businesses that sell a large volume of products. That's where warranty management software like NeuroWarranty comes in. With NeuroWarranty , businesses can easily track and manage their warranties, ensuring that customers receive timely and efficient service.But how can businesses utilize warranties to their full potential and maximize customer retention and satisfaction? Here are some tips Offer a generous warranty period One of the most effective ways to demonstrate to customers that you stand behind your p...
Read more

How to reduce the cost of your product warranty claims?

Image
At a time when customer retention drives sales and customer experience is the name of the game, brands look forward to providing an unparalleled warranty claims experience for their customers. However, warranty management is a complex field and can prove to become a burden on companies profit. Read this blog to know how you can reduce your warranty claims cost.  Warranty processes and costs are dynamic and ever-changing. Manufacturers have to estimate warranty costs during product development and price the product accordingly. Sticking to strategies for containing costs is a real challenge. Here are some ways you can reduce your warranty claims costs -  1. Use data and analytics:  Harnessing and utilizing warranty data is any manufacturer's best bet for reducing warranty costs. Analyzing the data will allow you to look into your post-sales customer service and find out which step the customer finds the most exhaustive and time-consuming. Warranty data not only allows you...
Read more