NeuroWarranty Blogs

Customer data is a powerful tool for resellers. A recent study from Hubspot shows that 92% of companies use customer data to grow revenue. The same study also showed that 69% of companies use customer data to improve customer experience.  When it comes to reselling, it’s important to have a clear idea of who your customer is, so that you can offer them the right solutions for their needs. Here are some ways in which you can customer data to increase repeat sales: 1. Understand your loyal customers Customer loyalty is an important factor in building effective reselling. If you know what makes your loyal customers tick, then you can provide them with products and services that meet their needs and increase your repeat sales. Customer data helps you understand your loyal customers better, their history with your company, and even buying patterns. This information helps you provide them with relevant products and services at the right time and place. 2. Increase repeat sales by increas...

Worldwide warranty frauds are costing brands roughly 2 - 4 % of their profit shares. In order to prevent losses in the future and protect brand IP, brands need to set up a fraudulent warranty claims detection process early on. However, the current manual warranty process that most brand relies on makes the process of fraudulent claims very easy, and identifying and stopping warranty fraud is almost impossible.  Types of Warranty Frauds: Warranty fraud can be difficult to detect, especially without skilled resources, processes and controls in place -- e.g. internal audit departments, anti-fraud policies, and formal fraud risk assessment.  A manual warranty process can lead to several warranty frauds, and as these frauds are mixed with real customers who have lost their warranty cards and need assistance with their claims, it is impossible for brands to differentiate between fraudulent claims and genuine customers.  Duplicate products: If customers love your products, there...

Customer Retention is the key to creating a business that sustains and prospers in the long run. Research proves that Existing customers spend 31% more than new customers.  Visit  www.neurowarranty.com   to increase your business profits by retaining more customers.