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Showing posts from August, 2022

5 questions to ask before choosing a warranty management solution

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In this article, We've explore five questions you can ask before choosing a warranty management solution. Give it a read .. Is the warranty solution easy to use for customers? Customer experience has overtaken price and product has the top deciding factor if customers retain or not, so while choosing a warranty management solution, make sure to have customer experience as the top deciding factor. The current warranty process most brands use is having a physical warranty card inside the product packaging, and whenever a customer wants to claim a warranty, they have to bring the warranty card to a retail outlet and verify their claim. This makes claiming a warranty a hassle-filled process for your customers, leading to a large dropout rate. With the help of NeuroWarranty, registering for a warranty claim becomes much simpler. Customers can register for a warranty by simply scanning a QR code placed on your product and entering the purchase details. Once registered, customers no long

How to increase product registration rates?

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A Product registration software collects valuable information about each customer, such as their name, e-mail address and any other information they provide during registration. Data is then used to increase repeat sales, manage warranty claims and improve customer satisfaction. But a lot of brands despite having a product registration process in place, suffer from extremely low product registration rates. If you are one of them, learn how to increase your product registration rates.. Simplify the product registration process - The biggest problem with the registration process is that it's complicated. The registration form is the first thing people see when they visit your website. Your registration form should be short and clear but not so short that it feels like a forced choice. Take advantage of the fact that you have their attention by making sure there are no mistakes on the form itself or in its instructions. NeuroWarranty is amongst one of the most easy-to-use product reg

Advantages of a product registration software

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It's easy to see how product registration software will continue to gain popularity in the coming years, especially with emerging consumer brands and the growing popularity of the D2C model. Here are some benefits that a product registration software can offer for your business:  Collect customer data Our product registration software is designed to collect data from your customers as they register for products. This allows you to create a complete profile of your customers based on their purchase history, allowing you to tailor marketing efforts to keep them coming back. With our product registration software, you can create an online database which stores all of your customer data so that you do not have to manually enter it each time someone registers for a product. Automate marketing with a product registration software  When you use an automated marketing solution, you can automatically send messages out to your customers when they log into their accounts or make purchases thr