Warranty Management Solution for the Home Appliances Industry
In an industry where brands have a large number of SKUs, the profitability of a home appliances brand depends on its ability to successfully upsell and cross-sell to its existing customers.
Protecting the investment of their customers and maintaining high levels of trust to encourage repeat business is critical for a home appliances brand. Many brands overlook this notion and often discount the importance of warranty and after-sales support services and end up losing invaluable repeat sales.
To provide the best possible customer experience, brands need a new age warranty solution that can deliver much more than just managing product warranties and help them increase sales and save costs.
Are you looking for these features in a Warranty Management Software for your home appliances brand?
- Access to data of your Amazon/ retail end customers
- Increasing customer engagement
- Optimizing Warranty claims & tracking
- Elimination of fraud/ expired claims
How has NeuroWarranty helped other Home Appliances brands?
Introduction - Helping Greenchef refined their post-sales customer experience.
What were the issues Greenchef was facing?
- High Operational Costs.
- Low customer satisfaction rates related to post-sales services.
- Not being able to cross-sell, upsell to existing customers.
- Increased Fraudulent Claims.
- Hassle in managing product warranties for multiple SKUs.
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