NeuroWarranty Blogs

Warranty Management Software is getting so much popularity these days. Leading consumer brands are now using their warranty program to get customer data, communicate with customers and most importantly, retain customers. Still many people are unaware about this software. This blog will help you to discover what exactly warranty management software does and how leading brands use it to boost their repeat sales.  What is warranty claims management? A warranty is a trust-building assurance given by you to your customers before they purchase your product. Safeguarding their purchase against damages or manufacturing faults not only builds trust but also helps you develop a long-term relationship with your end customers.  But just having a warranty process in place won't get you going in a market where brands mostly compete on customer experience. Customers will judge you based on the efficiency of your warranty processes. You should have a warranty process that is easy to use, info...

Apple is right now the biggest consumer brand, but can you guess what is Apple's most profitable and highest margin product? The answer is AppleCare extended warranty. AppleCare extended warranty offering is the company’s highest margin (at 63%) and second-largest segment. While Apple is acing the selling extended warranties process to its loyal customer base, new consumer brands are constantly struggling, or even worse, are unaware of about just how highly profitable can selling extended warranties be. While learning about high-profit margins in selling extended warranties is not a difficult process, learning how to sell them effectively is. And this blog show's you how you can do it effectively. Provide a seamless warranty registration experience - A smooth and pleasant first warranty experience is the basis on which you built your post-sales connection with your customers, hence you must ace it. It is necessary to have a warranty registration process in place that can help ...

Many companies think of warranty management as just another part of their customer service and a burden on their sales revenues. However, with the help of a sound warranty management solution, you can turn your warranty expenditure into a profit-making asset. What is a Warranty Management Software? In many organizations, warranty services and claims procedures are typically handled internally and impact several departments, from the supply chain to customer service. If you are not all using the same system and viewing the same data, this can cause many problems. By investing in a warranty management app, brands can ensure that the warranty management process not only goes smoothly but also brings added benefits to them.  Today’s warranty software products are also AI-enabled, allowing manufacturers to use machine learning capabilities to automate time-consuming functions. This helps improve the warranty process and ensures a superior level of customer service while delivering prof...