NeuroWarranty Blogs

If you are in the consumer goods business, you know that keeping a tab on warranty claims can be a real tough job. The reason is that it is not easy to keep track of all the products that you sell and their warranty details. The only way to make it easy is to invest in a warranty tracking software. These applications work like a charm and they can help you track warranty claims with ease.  So, the next time when you need to track warranty claims, you can simply check out the warranty tracking application that we have put together for you. What are the benefits of a warranty tracking software? A warranty tracking software allows you to handle all your post-sales support requirements from a single screen, thus saving efforts and costs. But there are other benefits an advanced warranty tracking software can deliver for your brand like: Improving your customer service -   Data can help you streamline your warranty claims service. Analyzing the data will allow you to look into...

Worldwide warranty frauds are costing brands roughly 2 - 4 % of their profit shares. In order to prevent losses in the future and protect brand IP, brands need to set up a fraudulent warranty claims detection process early on. However, the current manual warranty process that most brand relies on makes the process of fraudulent claims very easy, and identifying and stopping warranty fraud is almost impossible.  Types of Warranty Frauds: Warranty fraud can be difficult to detect, especially without skilled resources, processes and controls in place -- e.g. internal audit departments, anti-fraud policies, and formal fraud risk assessment.  A manual warranty process can lead to several warranty frauds, and as these frauds are mixed with real customers who have lost their warranty cards and need assistance with their claims, it is impossible for brands to differentiate between fraudulent claims and genuine customers.  Duplicate products: If customers love your products, there...

Customer Retention is the key to creating a business that sustains and prospers in the long run. Research proves that Existing customers spend 31% more than new customers.  Visit  www.neurowarranty.com   to increase your business profits by retaining more customers.

When companies first started offering guarantees on their products, it was a terrific way to boost revenues and gain customer loyalty. As the number of claims has progressively increased over time, managing the warranties to improve customer satisfaction has proven to be problematic. So, what is the solution?  Well, by investing in a warranty management app, brands can ensure that the warranty management process not only goes smoothly but also brings added benefits to them. Let us explore how using a sound warranty management app can provide a strategic benefit to your company: Stop warranty frauds - If customers love your products, there is a high possibility that counterfeit/ look-alike products of yours are floated in the market with your brand name. Your brand name is used by the counterfeit & sell substandard products in your name. This not only increases your warranty claims, but customers also lose trust in your brand. Using the NeuroWarranty app, when any product comes ...

Warranty is an important ingredient in building customer satisfaction and paving the road to retaining them, and a well-executed Warranty process reinforces customers’ faith in your brand because they feel taken care of even after the purchase. By investing in a warranty management app, brands can ensure that the warranty management process not only goes smoothly but also brings added benefits to them.  Faster Processes: A warranty management app can help to easily track the progress of each claim and process each stage faster. Reduce Fraudulent Risk: Customers who are worried about their data can be easily reassured as the risk of fraud is reduced with a warranty management system. Improved Customer Service: With real-time data available you can easily track the progress of each claim to keep customers updated and improve overall customer satisfaction.  Clearer Insights: Clearer insights and analysis data are available with the help of a warranty management system.  W...